No return policy, no sale: Research shows that 67% of shoppers would refuse to order from an online store without clear information on how to return an item. Therefore, no return policy is not an option.
5 Steps to Reduce Returns and Boost Customer Satisfaction
A return policy is more than just a formality—it’s a must . When well thought out, it can help you reduce the number of returns while improving the customer experience. But how do you create the ideal return policy that benefits both your business and your customers?
