Quality Calls from Italian Providers
VoIP ( Voice over IP ) technology is a great ally, not only for individual users, but also for the world of […]
Digital marketing
Digital marketing
Digital marketing
GDPR and Software: What You Need to Know
With the GDPR , software solutions and internal and external processes of software houses. Will also have to adapt to the new European
Digital marketing
This system makes calls continuously to connect the user
The Call Center, in fact, must have an automatic answer as per AGCOM resolution no. 156/18/CIR. Regarding silent calls, a
Digital marketing
The Best Ally for a Call Center
One of the most important tools for managing a call center is the Predictive Dialer . If set up correctly, it will
Digital marketing
CRM and Call Center united for a winning business
Putting the customer at the center is the mission of every CRM . Customer Relationship Management is now indispensable for
Digital marketing
Presence of a real-time support service
A software that allows you to enter additional data and information in the personal data, contracts, appointments and that allows
Digital marketing
Call Center Software: How to Choose?
Choosing a call center software is essential in organizing a call center. It is necessary to consider the needs of your business,
Digital marketing
Check if a number is a call center
One of the main actions that must be taken to start a call center business is to register with the.
Digital marketing
The benefits of smart working in companies
Smart working is now a reality. Large companies such as Microsoft, Poste Italiane. Sky, Telecom have started to adopt this
Digital marketing
The telecommunications sector and call centers in Italy
The world of TLC, in 2016, experienced a year of great excitement. Let’s remember the most significant events that give
Digital marketing
Ways to Effectively Analyze Unsubscribe Data
To calculate this metric, you need to determine the total number of subscribers you had at the beginning, especially over
Digital marketing
When shopping online, the consumer cannot
Think of it this way: when you walk into a clothing store, you want to see different types of fabrics,
